This strategy sets a program of reform for Mine Safety to implement the findings of the MSAC Fatality Review 2013-2014 and the NSW Government's Quality Regulatory Services Initiative.

Key changes include improving the way information is collected, analysed and used developing skills and resources to support greater consideration of human and organisational factors.

Also, implementing a Targeted Assessment Program (TAP) – a program of work to proactively assess the effectiveness of control measures for critical risks associated with principal hazards, according to an operation's risk profile, and rolling out a Targeted Intervention Program (TIP) – to coordinate and structure the sector or industry wide reactive program of work that follows identification of a new or emerging issue, a major incident or another event.

The other two main changes include implementing a centralised phone reporting process to provide a single contact point for receiving incident notifications, as well as to help people access Mine Safety for information and to make general inquiries and allocating primary contact inspectors to complex and high risk sites to maintain strong engagement, good communication and the benefits of good site knowledge.